Binders® is committed to 100% guest satisfaction. Any returns should be accompanied by a valid receipt. However, non-receipt returns or exchanges will be accepted with a valid form of ID for store credit only.
Most unopened items in “like-new” condition returned within 90 days will receive a full refund, store credit or exchange. Items thathave been sold as discontinued, “Manager’s Special” or noted as final sale are not eligible for return. Damaged items that are not due to manufacturer defects are not eligible for returns. Cash returns over $50 will be refunded by check within 30 days.
When returning items from a web order please include a copy of the receipt/Packing slip and note the reason for the return. Send all packages to:
Binders® Art Supplies and Frames
Attn: Returns Department
3330 Piedmont Road NE, Suite 18
Atlanta, Ga 30305.
For returning drop shipped or special orders please call 404.941.2054 Monday through Friday from 9 AM to 4 PM for instructions. Drop-Ship and Special order items are often delivered directly from the manufacturer and may be subject to a 15% restocking fee. At this time return items for web, special order and drop-ship items cannot be made at in-store locations. Shipping fees with any return or exchange are non-refundable.