Mail orders to:
BINDERS Art Supplies and Frames®
3330 Piedmont Rd.
Atlanta, GA 30305
Please call or email us to authorize all returns. Shipping costs will not be refunded. Returns are NOT available on portfolios or projectors. You may upgrade your purchase on those items but refunds are not available. After receiving authorization, include a copy of your receipt and a note with the reason for the return. Original shipping charges for defective or mistakenly shipped items will be credited. Merchandise returned as a result of a customer order error will be subject to a 15% restocking charge. Send package to BINDERS Art Supplies and Frames®., Attn: Return Dept., 3330 Piedmont Rd. NE Suite 18, Atlanta, GA 30305. Please understand that some items are not returnable. All web orders that require assistance and/or returns must be processed through BINDERS® web sales/order department. BINDERS® is unable to process a web order return at one of its retail store locations in Atlanta or Charlotte.